Feedback Interview Terms and Conditions

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Underdog Sportsbook Feedback Interview 

Terms and Conditions

PLEASE NOTE THAT PARTICIPANTS IN THE PROMOTION (DEFINED BELOW) MUST REGISTER AND MAINTAIN AN ACCOUNT WITH UNDERDOG SPORTS WAGERING, LLC (“UNDERDOG”). UNDERDOG PROVIDES AN ONLINE SPORTS WAGERING PLATFORM ON THE UNDERDOG SPORTSBOOK APP AND MAY ALSO OFFER THE PLATFORM THROUGH A WEBSITE (COLLECTIVELY, THE “SITE”). PARTICIPANTS IN THE PROMOTION MUST ALSO ACCEPT THE TERMS OF USE (“TERMS”), WHICH IN TURN INCORPORATE AND APPLY TO THESE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS GOVERN AND CONTROL THE PROMOTION AND ARE CONSIDERED TO BE PART OF THE TERMS.  PLEASE NOTE THAT THESE RULES EXPRESSLY INCORPORATE MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS SET FORTH IN THE TERMS.  

ALL APPLICABLE TERMS, POLICIES, AND CONTEST RULES ARE AVAILABLE AT WWW.UNDERDOGSPORTSBOOK.COM.

  1. Description of Promotion
    Eligible participants who receive an invitation to participate and successfully complete a feedback interview will receive a bonus available for use only on the Site, subject to the restrictions set forth herein (“Bonus Funds”) equal to [$25.00] (the “Promotion Bonus”) (the “Promotion”). 

BONUS FUNDS ARE NOT EQUIVALENT TO CASH DEPOSITS. Bonus Funds are subject to playthrough requirements, time limitations, minimum wagering odds, ordering rules, and other limitations detailed in these Terms and Conditions.

  1. Sponsor

The Promotion is sponsored by Underdog Sports Wagering, LLC (“Underdog Sportsbook” or “Underdog” or the “Sponsor”). The terms “you” or “your” mean the person who participates in the Promotion and is subject to the terms and conditions set forth in these Terms and Conditions. Redemption of the Promotion is expressly conditioned upon acceptance of and compliance with all of the terms set forth in these Terms and Conditions.  Promotion participants may be required to sign paperwork issued by the Sponsor.

Sponsor expressly reserves the right to amend, suspend or terminate this Promotion at any time without prior notice or consent. Administration of this Promotion is at the sole discretion of the Sponsor.

As used in these Terms and Conditions, the “Promotion Advertisement” means the description of the Promotion presented to the participant at the time immediately prior to entering the Promotion or with the code presented to the participant and used to enter the Promotion, which may include but is not limited to, an advertisement on television, radio, podcast, social media, by email or direct communication on the Site or otherwise, a website or web browser, within the Underdog Sportsbook app (whether on Android, iOS, or otherwise), or in any other manner of presentment, regardless of whether other advertisements provide for different Promotion Bonuses. Underdog expressly reserves the right to present different versions of the Promotion to customers in its sole discretion, for any reason whatsoever, including based upon the manner described in the Promotion Advertisement.

  1. Eligibility
    In addition to other requirements set forth in these Terms and Conditions or the Terms, the Promotion is only open to individuals who are (i) verified users of the Site; (ii) at least 21 years of age; (iii) physically present in North Carolina; and (iv) not enrolled in any self-exclusion program, or otherwise prohibited from wagering in North Carolina. If your social security number is associated with more than one Underdog Sportsbook account in the Sponsor’s database, you may only participate once in this Promotion. Employees, officers, directors, and other key persons of the Sponsor and its parent companies are not eligible to participate in the Promotion.

    Additionally, Underdog reserves the right to refuse or otherwise restrict your eligibility to participate in any promotion, including this Promotion, for any reason, in its sole discretion, including based on your wagering patterns or wagering history or if you failed to act in good faith in relation to any previous promotion or service on the Site. This Promotion is void where prohibited by law. Participants who have already participated in the Promotion are ineligible. Participation in the Promotion is exclusive of and may make the user ineligible for other promotions that Underdog may offer at the same time as the Promotion.

The invitation to participate in this Promotion is not transferable. If you were not directly invited to participate in this Promotion by the Sponsor, you are not eligible to participate in this Promotion.

Any questions relating to eligibility, these Terms and Conditions, the Terms, or any other questions concerning this Promotion should be directed to support@underdogsports.com.  All questions will be resolved at the sole discretion of the Sponsor and its decisions will be final and binding with respect thereto.

Any participant who is found to be ineligible to play on the Site immediately forfeits any Bonus Funds, and any other award or offer associated with the Promotion.

  1. Claiming Promotion Offer
    Sponsor, in its sole discretion, may invite eligible participants to participate in this Promotion. Participants must successfully complete a feedback interview with a representative of Sponsor in order to receive the Promotion Bonus. If you are invited by the Sponsor to participate in this Promotion and you successfully complete a feedback interview, the Promotion Bonus will be credited to your Underdog Sportsbook Account within 7 business days after the interview. Any unused portion of the Promotion Bonus will be automatically withdrawn from your Underdog Sportsbook account 14 days after being credited. Promotion Bonus recipients will be solely responsible for all federal, state, and local taxes, and for any other fees or costs associated with the Promotion Bonus received, regardless of whether the Promotion Bonus, in whole or in part, is used. The Promotion Bonus value may be reported for tax purposes as required by law.

Underdog reserves the right to withhold any winnings, as required by applicable law.

  1. Registration Procedures
    To qualify for the Promotion, you must have an active Underdog Sportsbook account and verify your identity in accordance with the Terms in order to play on the Site. You can create an Underdog Sportsbook account on the Underdog Sportsbook app. Creating an Underdog Sportsbook account is free.

  2. Bonus Staking Rules

With Bonus Funds, the stake is not returned in the payout. Only the winnings are returned in the payout. Bonus Funds will not be automatically applied by default, although you will have the option to choose whether to spend Bonus Funds or cash for entries. Bonus Funds may not be used with other tokens. A wager cannot be funded using multiple sources of funds simultaneously.

  1. Bonus Funds’ Expiration 

Unless otherwise stated, any unused Bonus Funds will be withdrawn from your Underdog Sportsbook account 14 days after being credited regardless of whether such funds are unlocked. 

  1. Restrictions on Withdrawal

Bonus Funds are non-withdrawable. Bonus Funds must be wagered x1 before withdrawal. The Promotion Bonus is not transferable and cannot be substituted except in the Sponsor’s sole discretion. Any unused portion of a Promotion Bonus or Bonus Funds will be automatically withdrawn from your Underdog Sportsbook account 14 days after being credited regardless of whether such funds are unlocked.

  1. Feedback License

By participating in the Promotion, you hereby grant to Sponsor and its affiliates a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by you in connection with the Promotion.

  1. Information Collected

Sponsor may record you in any format during your participation in the Promotion, including recording your use of our website or services, measurements, eye movements, answers, communications, and voice through any means, including without limitation, audio, video, photography, and screen captures (collectively, “Recordings”). In addition to your information collected via Recordings, Sponsor may also collect your information, including your name, age, gender, address, email address, phone number, opinions, response to interview questions, and personal background (this information, along with the Recordings, will be collectively referred to as “Personal Information”). You hereby consent to the collection of Personal Information in connection with the Promotion. Sponsor shall have ownership over all Recordings and any other work product created based on the Recordings, however, the Personal Information collected about you will be treated confidentially. We may use Personal Information to improve our products and services. We may also anonymize your responses and aggregate them with the responses of other participants in order to share study results externally.

  1. Cancellation
    Should you wish to cancel your participation in this Promotion at any time, please contact customer support at support@underdogsports.com. Upon cancellation, you may withdraw any funds you have deposited into your Underdog Sportsbook account without restriction. However, any Bonus Funds in your account are non-withdrawable. Sponsor reserves the right to decline to cancel participation in the Promotion in its sole discretion.

  2. Gambling Problem
    You must be 21 years of age or older and present in North Carolina to participate in this Promotion. Gambling problem? Call 1-800-GAMBLER or visit www.ncpgambling.org. NC: Call 877-718-5543 or visit morethanagame.nc.gov

Underdog offers the options to set responsible limits. If, at any point, you think you are depositing too much money, placing too many wagers, or spending too much on sports wagering, you have the option of setting responsible gaming limits. Setting responsible gaming limits allows you to still play, however, within the parameters that you set for yourself. Underdog also provides customers the ability to self-exclude directly from the product. Underdog offers the following exclusion periods: 1 year; 3 years; 5 years; and Lifetime, which permanently excludes a customer from the product. You may also terminate your account at any time. If you require assistance, please contact our Customer Support Department by emailing support@underdogsports.com.

  1. Publicity

Except where prohibited by law, by participating in the Promotion, the winner of a wager in which the Promotion was applied hereby grants Sponsor and its representatives an irrevocable, perpetual, worldwide, royalty-free, non-exclusive and sub-licensable right and license to use, distribute, and publicly display the winner’s name, the contents of any posts, and information about the Promotion and winnings, in any way, at any time, in any and all media, including without limitation, for use in advertising and marketing, without any additional approval or consideration. By accepting winnings associated with this Promotion, the winner represents and warrants that he or she has the right to grant the foregoing license.

  1. Additional Terms


    1. Damages:  Sponsor may actively seek damages from any person acting in bad faith to undermine the legitimate function of the Promotion to the fullest extent permitted by law. You may be disqualified from the Promotion if you violate these Terms and Conditions or our Terms.

    2. Waiver:  Sponsor’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver of that provision.

    3. Other Governing Terms: Nothing herein replaces, amends, or alters the Terms or Privacy Policy governing participation in the Underdog Sportsbook and use of the Site.

  1. DISPUTE RESOLUTION; ARBITRATION: Section 18 of the Terms (Binding Arbitration Agreement and Class Action Waiver Agreement) is incorporated herein by reference with the same force and effect as though fully set forth herein. By agreeing to these Terms and Conditions, you agree to be bound by Section 18 of the Terms.

Last updated [April 3], 2025

Underdog Sportsbook Feedback Interview

  • Complete sign-up and registration process successfully
  • Complete feedback interview with Underdog Sportsbook representative

Redemption of the Feedback Interview Promotion token is expressly conditioned upon acceptance of and compliance with the Terms and Conditions.